Two months ago, I posted about the prospect of extending the ROI on provisioning. The post was inspired by conversations with many smart people and led to additional conversations (like this one) that helped formulate the ideas presented in an article that was published today at eBizQ titled Value Adding Security to the ROI of Identity Management.
The initial draft had a number of quotes, but the quotes didn't read well according to the editor who was concerned that a quote by anyone less famous than Gartner could appear biased. I see his point, but apologies to those who I had requested permission to quote and who might have been expecting to be a part of the article.
I hope the article clarifies what I meant by extending the ROI of provisioning. I led a round table discussion at a CSO conference recently on the topic and I'm not sure that the idea resonated immediately. The bottom line is that provisioning solutions can be augmented to become a true (secure) funnel for account management rather than just the preferred avenue.