Friday, August 3

Internet InSecurity

I stumbled across this today

and thought it was pretty cool idea. Use a 3-minute video to educate employees on the dangers lurking in their inbox and reduce your enterprise risk. Nice and simple. And free.

Then, this evening I saw this

IRS employees giving out usernames and passwords to someone who called them on the phone and didn't even attempt to identify themselves. Why worry about password hacking techniques when all you need to do is call up Jerry or Sally at the IRS and ask them to change their password so that you can use their account? Well, at least the IRS doesn't have any sensitive information in its systems. (pardon the sarcasm)

And I remembered this

People don't even bother to look for the security mechanism (SSL icon or the HTTPS in the URL) when it's present so they can conduct their Internet banking.

And I recalled the old adage

We made it foolproof and they produced better fools.

We really have to take users out of the equation and make the security mechanisms invisible. Or make it impossible for them to accomplish a task without taking proper precaution -- like maybe build a browser that doesn't accept any form input unless the site uses SSL with a trusted certificate so the user doesn't need to think about that stuff. Of course, even that won't stop the old phone-call-password-change gag.

It makes you wonder about all the work being done on the identity metasystem for a secure Internet. Putting users in charge of their own information sounds dangerous. Are Jerry and Sally going to take their secure infocard with SSN and credit card info and send it to any site that asks for it? After all, why create more than one card? - that sounds like work.

As a society, we seem to have a massive mental block related to digital security. Maybe we need public service announcements on TV and radio about digital identity theft and secure password management. I think it'll be another decade before the Internet security issue is really figured out for the masses. Unfortunately, it may take that long for general knowledge about computer security to infiltrate society and for the security technology to meet people half-way with making security transparent.

1 comment:

NewSunSEO said...

This is a very informative post. A lot of websites ask for your social security number and a lot of people give them without thinking. I never submit my social security number to any sites unless they can verify what they need it for and what they are doing with it.